Monday, August 19, 2019
Cold Wars Impact on America Politically, Socially, and Economically Es
Cold War's Impact on America Politically, Socially, and Economically As the Soviet Union approaches Berlin from the East, the allied forces invade from the west. Hitlerââ¬â¢s German war-machine was crumbling. The United States had to make an enormous decision. Should they attack the Red Army of the Soviet Union? Should they keep the increasingly shaky alliance with the Russians and end the war in Europe? America chose to remain allies, resulting in a decision that affected the world for the next 46 years. World War 2 had concluded but now there was a new enemy, the Soviet Communist. The post-war world left the Soviets and the United States in an ideological power struggle. The origin of the cold war is hard to pinpoint. There were several issues and disagreements that led to it. The political differences between the 2 nations were absolute opposites. America was a democracy, a system that allows its citizens to choose the political party in which runs the government. The Communists were led by one of the most vicious dictators in human history, Joseph Stalin. America has a capitalist economic system that allows private ownership of business and property. This freedom allows citizens the opportunity for financial success. All businesses and institutions of the Russian socialist economy were owned, regulated, and operated by the government. The purpose of American government is to protect the individual rights of its citizens. The soviet regime stood for control. World War 2 had just ended, and these two super-powers were becoming agitated, leery, and even paranoid of looming intentions. Although U.S.S.R and the U.S. were allies in the war, the suspicion and distrust was radiating from both sides. The Verona Project ... ...mic age is unimaginable. Taxes were raised on Americans, giving huge amounts of money to the military and national defense. To conclude, the cold war had an enormous effect on nearly every aspect of American life. With varying results, some were good and others were bad. I sense that the Cold war was helpful to us as a nation. Russian competition pushed the U.S. toward improvements in technology, military, science, and education. In a world with 2 superpowers the U.S. was driven to be better than the competitor. But now we are alone at the top and there is nowhere to go but down. Hopefully the termination of the U.S.S.R. didnââ¬â¢t open up a spot for a new and better world power to emerge in the near future. Bibliography Present Tense: The United States Since 1945, Michael Schaller, Virginia Scharf, & Robert Schulzinger. Houghton-Mifflin, ISBN 0395745349, 2003
Sunday, August 18, 2019
The Effects of The Black Death on the Economic and Social Life of Europe :: European Europe History
The Effects of The Black Death on the Economic and Social Life of Europe The Black Death is the name later given to the epidemic of plague that ravaged Europe between 1347 and 1351. The disaster affected all aspects of life. Depopulation and shortage of labor hastened changes already inherent in the rural economy; the substitution of wages for labor services was accelerated, and social stratification became less rigid. Psychological morbidity affected the arts; in religion, the lack of educated personnel among the clergy gravely reduced the intellectual vigor of the church. "In less than four years the disease carved a path of death through Asia, Italy, France, North Africa, Spain and Normandy, made its way over the Alps into Switzerland, and continued eastward into Hungary" (Microsoft Bookshelf, page 1). After a brief respite, the plague resumed, crossing the channel into England, Scotland, and Ireland, and eventually made its way into the northern countries of Norway, Sweden, Denmark, Iceland and even as far north as Greenland. In other words, the plague touched almost the entire known world. So much death could not help but tear economic and social structures apart. Lack of peasants and laborers sent wages soaring, and the value of land plummeted. For the first time in history the scales tipped against wealthy landlords as peasants and serfs gained more bargaining power. Without architects, masons and artisans, great cathedrals and castles remained unfinished for hundreds of years. Governments, lacking officials, floundered in their attempts to create order out of chaos. The living lost all sense of morality and justice, and a new attitude toward the church emerged. Medieval people could find no Divine reason for the four-year nightmare, and dissatisfaction with the church gave impetus to reform movements that eventually broke apart the unity of the Catholic Church. The plague itself was disastrous enough, especially in the appearance of more than one form during the same epidemic. But coming when it did was as catastrophic as its form. The middle 14th century was not a good time for Europe. The European economy was already in difficulties. It was approaching the limits of expansion, both on its frontiers and in reclaiming land from forest and swamp. The arrival of the Mongols and the Ottomans had disrupted trade routes, and certain areas of Europe were edging into depression. "The Church was in poor shape as well. The popes resided at Avignon, not at Rome, to the scandal of many.
Statement of Educational Goals and Philosophy :: My Philosophy of Education
Statement of Educational Goals and Philosophy When I was in High school I decided that I wanted to be a secondary teacher. At first I didnââ¬â¢t want to be a teacher, but a few of my teachers changed my mind. In secondary school, I was thought of as an outcast by both my peers and my teachers. I had moved from Washington D.C. to the small country town of Galax, in Virginia, and the way I talked and dressed gained allot of negative attention. People thought that I was not capable of anything but starting trouble, when in fact I was very quite and shy. This negative stereotype made school a painful experience and I did not enjoy going to school. It wasnââ¬â¢t until my junior year that I had teachers who saw that I was in fact a intelligent person, capable of anything. They were the ones that showed me that, given the right direction, any student can accomplish anything. They also showed me that learning could be made fun. These teachers are what made me want to teach. They made me want to be the teacher that is there to help every student reach their full potential. In the following paragraphs I will state my philosophy on education and some goals that I will meet. It wasnââ¬â¢t until a project that my Education 210 teacher, Miss Smith, assigned my group a project on essentialism that I realized I was an essentialist, this approach to education was made popular by William Bagley. This approach was originally thought of as being to critical of students, but the launching of Sputnik in nineteen fifty seven and ââ¬Å"A Nation at Riskâ⬠in nineteen eighty three brought essentialism back. In all things that are done in the classroom, such as classroom management, the curriculum, teaching methods, and the ways of evaluating my students, I plan to follow the essentialist approach. I wish to do this because it is my belief that schools should instill traditional moral values and the intellectual knowledge that students need in order to become model citizens. After all, I believe that the purpose of education is to mold students into model citizens because they are future leaders.
Saturday, August 17, 2019
Abuse of power Essay
Abuse includes humiliating you, threatening you, intimidating you or possibly coercing you. It doesnââ¬â¢t include normal management tasks such as reviewing your performance or assigning your workload, unless your boss does so unfairly. Unfairness ranges from racial or sexual discrimination to singling you out for the worst assignments as a way to bully and dominate you. Offensive, humiliating verbal or physical conduct may count as harassment as well as being abusive. Types Abuse manifests in many different ways. Some abusive bosses are constant critics who put down, insult and belittle you. Others intimidate you with angry, out-of-control rants and emotional explosions. Abuse may not be obvious: Some supervisors appear nice when theyââ¬â¢re face to face with you, then back stab you later. Control freaks use their power to micromanage or unreasonably restrict your ability to do anything without their approval. In most cases, these behaviors have more to do with your bossââ¬â¢s personal issues than anything youââ¬â¢ve done. Solutions If the abuse is a rare lapse in an otherwise-excellent boss, it may be best to let it go. Even if itââ¬â¢s consistent, enduring the abuse until one of you moves on is an option. If itââ¬â¢s more than you can put up with, confront your supervisor, but do it professionally. State the problem without losing control or flinging abuse or insults at her. Document the incidents in case you have to complain to higher-ups. If you do not see an improvement in your relationship with your boss, the next step in a visit to Human Resources for advice. A detailed track record shows youââ¬â¢re not just a whiner. Legal Action Sometimes abuse goes beyond whatââ¬â¢s legal. When a supervisor targets you because of your race, religion or gender, you have grounds for legal action; some states add other standards, such as sexual orientation. If your boss defames you ââ¬â telling lies about your performance or your personal life ââ¬â that may be actionable too. If you make a legitimate complaint to the company and donââ¬â¢t get a response, or your company has no provisions for preventing harassment, you may be able to sue the firm.
Friday, August 16, 2019
Physical & Chemical Properties
Physical and Chemical Properties Pre Lab Questions: (4pts. ) 1. What are the learning goals of this experiment? The goals are to investigate the chemical properties of pure chemical substance and to investigate the physical properties of pure substances. 2. Write two examples each of physical and chemical properties. Physical ââ¬âColor, Odor, hardness, density, melting point, boiling point Chemical- heat of combustion, reactivity, ph, 3. What happens if you heat a solution of chemicals in test tube facing towards you?How would you avoid inhalation of chemical vapor during heating in a test tube? It could splat on face and burn you. The best way to avoid inhaling vapor is to either where a mast or donââ¬â¢t breathe directly in the vapors while the substances is burning. 4. How would you take care of itching eyelids or body parts caused by the contamination of 6M HCl? Wash your eyes with cold water immediately and if get any worse call 911. Date:______10/28/12___________________ _ Name:____Daniel Asonye _____________________ . Title: Physical and Chemical Properties 2. Procedure: (3pts. ) 1. The first thing that must be done is to half fill one well of 24-well plate with 6M HCL and half filled a second well of the 24-well plate with 6M NaOH. 2 ââ¬â The second thing to do is to place 4 smallsââ¬â¢ test tubes into wells of the 24 well plate. Than place a small amounts of the substances into the tube that needs to be tested in each of the four micro test tube. 3 In the first tube, watch and record color and odorThe next thing lights the burner and grab the test tube with the holder. Next heat the sample by slowly moving it just above the flame. Watch the effect of the substance by the heat. Allow cooling before storing. 4 For the second tube 1. Add enough cold water at least ? about the sample and stir with the rod and watch what happens. Light the burner and grasp the test tube with the holder and heat the sample by slowly moving the tube about the fla me. Use the ? cm of red and blue litmus paper.Allow the solution to cool and stir with the rod and transfer a drop of the solution onto a piece of litmus paper. 5 For the third tube Just add a few pipet drops of HCL to the sample and stir. 6. Fourth test tube- just add a few piped drops of NaOH to the sample. Stir and record 7. Clean up all four test tube and repeat steps 2 through 6. 3. Data Collection: Fill up the table as shown in procedure (12pts. ) |Color |Odor |Effect of heat |Cold H2O |Hot H2O |Litmus Test |Dilute HCL |DiluteNaOH | |Mg |silver |nc | |ââ¬â |ââ¬â |ââ¬â |ââ¬â |ââ¬â | |Cu |gold |nc |Dissolves quickly |Dissolves slowly |Slighty cloudy |Blue-white color appears Red -none |ââ¬â |ââ¬â | |Zn |silver |none |ââ¬â |ââ¬â |ââ¬â |ââ¬â |Starts boiling |ââ¬â | |Mgo |white |none |ââ¬â |ââ¬â |ââ¬â |ââ¬â |ââ¬â |White precipate forms | |CuCO3 |gray |gas-like smell |Started dissolving |Starts looking slightly clou dy |Becomes a little darker |Blue formed some white color while red didnt |Boiling, white precipitate increase |Neutralize the solution and is a lot clear | |Cu (NO)3 |blue |Gas-like smell |Started dissolving and boiling |A lighter blue is formed |Becomes a little darker |Blue-formed some redish color while red had no change |Ultraviolent color is formed on the top of the solution |A large substrate has been formed between the two colors. Violent on top and blue on bottom | |NaCl |White |none |Started to dissolved |A tad cloudy |Becomes a little darker |No reaction |No reaction |No reaction | | 4. Attach your picture showing your work on step 4d. The picture should also show the results as appears in the experiment. [pic] [pic] [pic] [pic] 5. Result: Write the results of your litmus paper test (2pts. ) The cooper formed a white precipitate. The CuCo3 blue formed some white color while red didnââ¬â¢t.The Cu(NO)3 blue-formed some reddish color while red did not. NaCl had no reactio n. ________________________________________________________________________ ____________________________________________________ 6. Questions: Answer the questions briefly as shown in page 110 (3pts. ) A. Yes I did. I saw heat of combustion in about every chemical I test today. B. The evidence I saw was mainly copper. It had the highest reactivity out of any substance I used. C. Reactivity of any substance with cooper and heat combustion of substrates. D. Physical, physical, physical, and chemical E. physical, chemical, physical, physical , physical , chemical F. I would re heat the solution to give me a physical change.
Thursday, August 15, 2019
Loyalty Program Essay
We go through 7 strategy steps to design a loyalty program for Cabo San Viejo which are as follows: à Before we suggest a customer rewards or loyalty program, it is important to understand what is the companyââ¬â¢s long term vision, For whom this program is to be implemented i. e. who are the companyââ¬â¢s best customers, what are their needs and expectations, the reasons for having such a program and the expected outcome. So the first question is: What is Cabo San Viejoââ¬â¢s long term vision? Was the company directing its activities in overall achievement of this vision? The vision of the company was to help people live healthier lives. Initially there was a gap between the operational objectives of making people lose weight by way of low calorie diet and the vision of getting people to live healthier lives by inculcating sustainable lifestyle ways. However, this gap had been bridged but the positioning gap remained. Who were Cabo San Viejoââ¬â¢s targeted customers? Was there any gap between targeted and actual customers? If we go by the vision statement, anybody wanting to live a better and healthier life was Cabo San Viejoââ¬â¢s targeted customers. These could include smokers, obese men and women, even obese children, stressed couples or singles, workaholic professionals, over worked top executives and managers etc. However, Cabo San Viejo was attracting mostly females (70%-80% of the guests) with an increasing average age over the years, the last average being 57 in the year 2004. Thus, mostly older females were visiting the resort who wanted to indulge themselves and feel better about their body and themselves. Also, their household income was high. Comparing this with the summer guests, the latter group had less income and was also comparatively younger in population. Thus, we can link the age, income level and affordability. Usually younger people are less wealthy and thus find such vacations expensive. Not only this, the perception of Cabo San Viejo first as a fat camp and then as a boot camp was discouraging people to come there. Also, 67% of guests came through word of mouth indicating that the above line marketing was performing poorly. Campaigns targeting specific groups of people showing indulgence in activities of their interest like hiking for young crowd, spa treatment for women, consultation for couples etc would be likely to bring out the varied health solutions offered by Cabo San Viejo. What were the needs of the guests at Cabo San Viejo? Was there any gap in meeting the needs or their expectations? The individual needs of the customers varied quite a lot. To understand and cater to the needs of the customers, the company had efficiently trained its reservation staff who helped customers choose the appropriate package as according to their goals and objectives. The very fact that 95% of the customers rated their experience as either very good or outstanding shows that Cabo San Viejo was operating efficiently. However, if Cabo San Viejo was to target a more demanding and younger customer base in future, it would have to exceed is current delivery promise. The needs have been met but the expectations of repeat customers have not been satisfied some of whom have expressed their resentment for not being rewarded for their continued patronization. Therefore we have recognized: Perception of Cabo San Viejo as a boot camp needed to be changed. â⬠¢Young customers needed to be attracted. As they had higher expectations and smaller pockets, loyalty program needed to focus on value proposition by means of discounts etc. â⬠¢Older customers were mostly wealthier and would not be looking for a value deal like the younger customers. Cabo San Viejo had around 5000 repeat customers each year which a healthy figure is making up about 60% of the total arrival figure. Around 3500 new guests arrive each year of which 32% revisited within 5-6 years and 62% of repeat visitors returned again within 5-6 years. The primary reason for not returning was the high costs. Here we reiterate that to attract more repeat customers, value must be offered. Why does Cabo San Viejo need a customer loyalty program? â⬠¢Retention: One of the primary reasons for most loyalty programs is o retain the loyal customers by appreciating them and the business they generate for the company by making them feel special and good about their association with the company. â⬠¢Offer enhanced value proposition: A loyalty program which offers a value deal to its customers who need it will get Cabo San Viejo more patronization. However, it is to be understood that not all customers need or expect value deals. Enhanced Satisfaction: Recognition by way of loyalty program makes a customer feel good and thus enhances satisfaction which in turn leads to more positive word of mouth. â⬠¢Positive Word of Mouth: Around 60% of Cabo San Viejoââ¬â¢s customers called in for inquiry based on word of mouth. â⬠¢Enhance image as a responsive company: Cabo San Viejo explicitly encourages customers to complain if unsatisfied. It is through such feedbacks that Cabo San Viejo has got to know that customers expect such a program implementation. Whenever a company asks for and receives complaints, it is best to respond or may lead to customer resentment. Counter Competition: If not rewarded for loyalty, customers may switch to other competitors. How much is the desired/expected impact? Having analyzed this, we now estimate the impact. The impact of a loyalty program is usually incremental and observed over a period of time. The expected increase in retention is say, 10%1 over a period of say, 5 years2. Also, people coming from reference is expected to increase over the years enabling the company to cut marketing costs elsewhere. 1The expected retention percentage is found either based on internal company data or industry expert advice.
Wednesday, August 14, 2019
Middle Range Theory Essay
Bank of America is the largest US bank founded in 1904, it has expanded through several acquisitions. By the end of 2009, Bank of America was the market leader serving 82% of the US population and over 53 million customers. They are positioned as number one in online and mobile banking. Their mobile banking services were launched in 2007 and have gained 4 million customers in less than three years. Acquisitions made by Bank of America prior to the financial crisis caused a very strong drop in their stock price. Customers: In 2009, 10 million customers used mobile banking and this is expected to grow to 37 million by 2014. Customers that use mobile banking are not the same as online customers. Customers that use mobile banking represent a different segment of the market that other banking customers. Security issues, a perceived low value and expense, were the primary reasons that customers did not switch to mobile banking. Potential customers were reluctant to try a new banking service that are represented an extra cost and they were also afraid of losing control of their finances. Debit cardholders were the most active users. It was convenient for them because they could check their account at any time. Customers that used this service changed their usual banking channels and as a result -the bank had a higher retention for these users of online services. Competition/Competitors: Bank of Americaââ¬â¢s main competitors were: Bank of New York Mellon, JP Morgan Chase ; Co. , Wells Fargo ; Co. , Citigroup, and PNC Financial Services. These competitors also used mobile banking to ensure good service for their customers. They used SMS, customized web browsers and apps, depending on the bank and the customers they served. Citibank and Wells Fargo had different applications customized for their target groups. General Context Considering that the banking industry is fragmented, with thousands of banks offering retail and wholesale banking services; ten of the largest banks hold 46. 4% of total deposits, Bank of America being the largest one. The mortgage crisis of 2009 led to a deep recession and spilled over into a financial crisis that affected the retail banking business. Banks started waving fees and offering additional benefits in order to capture and retain customers. Mobile banking was introduced in the US in 2007 which added costs to each transaction. However, these costs were lower than call centers and interactive voice response costs. Bank of America had three options: mobile messaging (mobile stream modification without any software installation), mobile Internet (wireless application protocol), and mobile applications. Mobile applications in particular were more sophisticated and costly. Smartphone use was estimated to grow to 46% by 2014. Development Dilemma: Bank of America has two options to handle the future of mobile banking: 1) Build new and various applications to target different customers a) Pros: i) Customers want customization in the products; this will increase retention and satisfaction. ii) Marketing strategies can be segmented into different types of clients. This increases efficiency and reduces costs. iii) Superior brand and innovation perception. a) Cons i) Cost of application creation will increase due to the different areas and type of customers at Bank of America ii) Any changes in the bank services will have to be applied to all apps. Some customers will have to download and use various apps at the same time 2) Refuse to add complexity to the current application a) Pros: i) No extra costs on building a new application ii) Customers that don? t like technology or doubt about security issues wonââ¬â¢t be affected b) Cons: i) Other banks offer better mobile apps and this will increase their competitive advantage ii) Customer satisfaction will suffer if the app is not updated and does not fulfill their needs. iii) Transactions will still be done through ATMs, Call centers and IVR, which are 4 to 11 times more costly. Opportunities: Since Bank of America is one of the largest financial institutions in United States that has millions of customers; online banking is an important feature that offers to ease transactions and provides access to billing statements. However, because of the multitude of services banks offer it is overly-complicated to provide all items in one bundle. Because of this complexity (to add all the banking features in one app for mobile banking) Bank of America should target tablet-users to provide all the banking features with different applications. For example Bank of America can provide tools like market reports for savvy investors or savings programs for households (where it is easier to keep track of expenses. ) Tablets are relatively easier to use than mobile phones. Targeting such a market at an early stage can broaden the spectrum in which Bank of America operates its mobile banking. This opportunity which targets future markets as computers are being replaced by tablets should not be forgone. Ease of access and use for customers with multiple Bank of America services, easier tracking of frauds or errors. ) Bank of America customers will be able to access a large array of services online. c) For some high-end apps a nominal fee may be charged to cover some of the technology budget. 2) Cons a) Customer information may be at risk as it is insecure to access sensitive information online for which Bank of America will have to maintain high privacy, increasing cost. b) Some of the features may still be complex and require customer support hotline. c) Customers may act on unintended transactions involving significant funds. Recommendations: Bank of America needs to improve the complexity to the current application. After analyzing the options and the opportunity, we think that Bank of America has to differentiate themselves from their competitors while offering a great service to their clients, we would recommend to increase the functionality of the mobile app. This change will bring extra benefits to the different type of clients in a single download. The company will also cut costs in the type of transactions made by the clients. The continuous growth of the mobile market especially the Smartphone use is another aspect of the recommendation. Having a mobile has become a commodity for the population. The new generation will get so accustomed to this technology that they will be able to deal with any app complexity without any problem. Bank of America has to think of its future customers, not only the current mobile technology adaptors. 1) Pros: a) Having a better application will differentiate the bank compared to their competitors b) Customers will have overall services in a single application. Mobile payment services would be added to the app and will attract and benefit many customers. d) Transaction costs will become lower as the % of Smartphone users grows (46% for year 2014). 2) Cons: a) Added complexity will discourage some customers to use the application b) Speed of the application may suffer if the customer has a bad connection or has too many applications downloaded in their mobile. c) The cost of developing a more complex application is larger and may require more expertise and training for employees and customers as well.
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